• Position Type: Permanent
• Location: Canberra, Sydney

About the role  

As the dedicated Training Knowledge Specialist, you will play a crucial role in providing accurate and timely technical support for our staff, while contributing to their ongoing technical development through coaching and training initiatives.

You will be responsible for developing, scheduling and evaluating a range of formal technical training programs using contemporary methods. By working closely with subject matter experts and stakeholders, you will aim to understand and apply complex legislation and adjust training materials accordingly. Collaborating with the team and communicating clearly will help you in delivering complex training material in individual or group settings, fostering an inspiring learning environment.

To be successful in the role, you will regularly review training material and technical content to ensure its effectiveness and relevance. This will help identify opportunities to improve and enhance support offerings to CSC and continue our approach to continuous improvement.

What we’re looking for

• Australian Citizen or Permanent Residency
• Proven experience in developing and delivering technical training programs is essential
• Experience in superannuation, particularly within accumulation funds, is highly desirable
• Certificate IV in workplace training and assessment or ability to obtain this certification within 12 months, highly desired
• Demonstrated experience in coaching, mentoring and providing feedback
• A detail-oriented approach with the ability to review and improve training material consistently
• Proactive mindset to identify opportunities for improvement in technical support offerings
• Sound computer literacy, particularly in relation to Word, Excel and PowerPoint
• Experience in developing content for e-learning modules and preparing content for various platforms
• Excellent verbal and written communication skills

Why join CSC?

• Full time, permanent position
• Ability to work from home with flexible working arrangements
• Opportunity to showcase your creativity and develop e-learning materials for CSC
• Influence the learning capability across the business and be involved with the end-to-end learning experience of staff

How to apply

Please upload your current CV and a short cover letter (no more than one page) outlining why you’re interested in this position.

To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.

• Applications close: 24 Feb 2026, 5:00 pm
• Please note: Agency submissions will not be considered for this position

For any other questions about this role, contact: recruitment@csc.gov.au

What you’ll get in return

At CSC, we’re committed to more than super — we’re committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.

Our gender equality strategy is more than a promise — it’s a plan. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.

We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.

We’re proud to be an equal opportunity employer — and proud of the progress we’re making.

Join a workplace where you can thrive, grow, and belong.
Learn more about CSC and our benefits: www.csc.gov.au/Members/About-CSC/Careers