Build a career with real purpose in our Organisational Capability and Change team within the People function
Looking for meaningful work whilst driving our Change agenda — and a team that’s as committed as you are? Join CSC’s Change, Capability and Communications team within the People function, and help shape outcomes that matter to over 750,000 Australians!
You’ll be engaged in great work with exceptional people, as the team is on a transformation journey—and is known for its supportive, collaborative culture. This would offer excellent growth and career opportunities and work across the organisation as the Change Manager.
About the role
In this role, you will support the successful delivery of CSC’s priority projects by assessing workforce impacts early and shaping the change and communication plans needed to guide people through transition. You will translate project objectives into clear, actionable change activities that help individuals and teams understand what is changing, why it matters, and how they will be supported throughout the shift to new ways of working.
You will demonstrate strong thought leadership grounded in human‑centered change, ensuring our people are supported as they transition to new ways of working. Your focus is on minimising disruption, fostering engagement, and shaping a positive experience for individuals and teams. By combining empathy with innovative change expertise, you will help build capability across CSC and continue strengthening how we deliver change.
Effective communication is essential in this role—you will engage, negotiate, and at times influence a wide range of stakeholders to ensure change is understood, embraced, and implemented in a way that supports and empowers our workforce.
What would be your key responsibilities
Solid understanding of contemporary change management methodologies and tools, with the ability to apply CSC’s Management Framework
Assess and interpret the impacts of organisational change on people, business units, systems, and processes including managing the process of identifying priority change initiatives to allocate change resources
Develop and implement change and communication plans to support organisational change initiatives
Assess and monitor change readiness, supporting leaders to implement change at an organisational and operational level whilst managing resistance to maximise adoption
Partner with CSC’s leaders and team to ensure that change management activities are well coordinated minimising impacts and maximising productivity Drive and coordinate the Change Community of Practice, fostering collaboration, shared learning and uplift in change capability across CSC
Skilled in identifying risks, evaluating solution options, and ensuring alignment between change activities and business goals.
Provide analysis and reporting on change data to inform decision, measure impact and seek continual improvement
Specific duties, deliverables and reporting lines may vary from time to time depending on business needs and priorities. Key objectives and measurements will be captured in the Performance & Development planning cycle, established annually and adapted as needed.
Job Description
What we’re looking for
Change Management Certification is essential
Training & Assessment and/or Adult Learning Certification will be desirable
3+ years change management and adult learning experience.
Financial, superannuation and/or public sector experience.
Sound knowledge of change management frameworks and disciplines.
Office suite (PowerPoint, excel, etc), ASANA and CANVA (or the ability to acquire knowledge).
Experience in delivering high quality change deliverables across multiple projects.
Experience in interpreting data to measure change effectiveness, and reporting on data with actions for continuous improvement.
Exceptional interpersonal skills with a focus on stakeholder communication and engagement.
Demonstrates strong verbal, written, and negotiation abilities to communicate with clarity and impact.
Why join CSC?
Flexible and hybrid work options
Enhanced parental leaves
An opportunity to grow your change expertise
Opportunity to work closely with senior leadership and cross functional teams at CSC
Desired Skills and Experience
What you’ll get in return
A career where you belong
At CSC, we’re committed to more than super — we’re committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.
Our gender equality strategy is more than a promise — it’s a plan. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.
We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.
We’re proud to be an equal opportunity employer — and proud of the progress we’re making. Join a workplace where you can thrive, grow, and belong.
Learn more about CSC and our benefits on our career site Careers
How to apply
To apply for this opportunity, please submit your application via the Apply link in this advertisement, including a short cover letter along with your current resume.
To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.
