Build a career with real purpose in our Legal, Risk & Governance team
Looking for meaningful work whilst driving a strategic transformation roadmap — and a team that’s as committed as you are? Join CSC’s LRG team and help shape outcomes that matter to over 750,000 Australians!
You’ll be engaged in great work with exceptional people, as the team is on a transformation journey with a new Leader—who is building a supportive, collaborative culture. This role offers excellent growth and career opportunities in a senior leadership role that will be critical in delivering strategic business outcomes.
About the role
Job title: Head of Risk
Position Type: Full Time, Permanent
Location: Canberra/Sydney - hybrid
As Head of Risk, you will support the Chief Risk and Compliance Officer (CRCO) in leading the delivery, oversight, and continuous improvement of CSC’s Risk Management Framework. You will lead a team of risk professionals and work closely with business units to embed effective risk practices that align with CSC’s risk appetite and strategic goals.
Partnering with the CRCO and executive leaders, you will align risk management practice with compliance and legal obligations to strengthen CSC’s resilience and governance. The role requires strong leadership, sound judgment, and the ability to look beyond the obvious and influence across all levels of the organisation.
Key responsibilities
Enterprise Risk Management
- Lead the operational implementation and ongoing development of CSC’s Risk Management Framework and Risk Appetite Statement
- Maintain and execute CSC’s Fraud and Corruption Control Plan, including that incidents are effectively monitored, reported, and addressed
- Aggregate and analyse risk data to identify trends, emerging risks, and opportunities to strengthen controls and risk practices
- In partnership and collaboration with key LRG and business stakeholders, develop and embed scenario analysis, control validation, and monitoring activities to support risk mitigation across the business
Risk Oversight and Business Integration
- Provide second-line advice and challenge to CSC business units, monitoring risk exposures and mitigation effectiveness
- Build and sustain strong partnerships with Business leaders and risk champions to foster first-line risk ownership and a relationship of openness and transparency with Line 2
- Lead reviews of business processes to identify control gaps and recommend practical improvements to mitigate risk in line with CSC’s risk appetite
- Stay abreast of regulatory, industry, and market developments to ensure risk frameworks remain fit for purpose.
People Leadership and Stakeholder Engagement
- Manage, mentor, and develop a high-performing risk team, providing clear direction and accountability
- Engage proactively with internal stakeholders, including Internal Audit, Compliance, Legal, Governance and external assurance providers, to promote an integrated risk approach
- Influence senior leaders and peers by providing insightful risk advice and fostering a positive risk culture
Risk Culture and Communication
- Design and deliver risk awareness and communication programs, including dashboards, newsletters, workshops, and training
- Champion a culture of transparency and proactive risk management aligned with CSC’s values
- Contribute risk insights to strategic planning and major business initiatives and transformation programs
Governance and Reporting
- Prepare comprehensive and timely risk reports and insights for the Executive Risk Management Committee and Board Risk Committee
- Support the CRCO in regulatory reporting and risk reviews
- Monitor adherence to risk appetite and escalate material risks and issues as appropriate.
Fraud and Scam Risk Management
- Maintain a detailed database of fraud and scam incidents and outcomes
- Liaise with external bodies, including Services Australia, on identity and fraud risk matters
- Support enterprise-wide efforts to mitigate consumer loss from scams and fraudulent activity.
Specific duties, deliverables and reporting lines may vary from time to time dependent on business needs and priorities. Key objectives and measurements will be captured in the Performance & Development planning cycle, established annually and adapted as needed.
What we’re looking for
- At least 15 years’ experience in risk management, compliance or assurance in a regulated environment, preferably superannuation or in financial services
- Strong understanding of enterprise risk management frameworks, fraud control, and regulatory expectations
- Demonstrated experience leading high-performing teams and influencing senior stakeholders
- Proven ability to interpret complex risk issues, apply a practical and commercial perspective to solutions and drive continuous improvement
- Clear, confident communicator with strong writing and presentation skills
- Analytical and inquisitive, with strong problem-solving capability
- Collaborative and pragmatic in working with others to achieve shared goals
- Professional integrity and a high level of accountability
- Committed to promoting an inclusive and ethical workplace culture
- At least five years working with Board/Board Subcommittees and Executive stakeholders in the achievement of both strategic and tactical and risk management outcomes
- Tertiary qualifications in risk management, law, business, finance or a related field
- Postgraduate qualifications directly relevant to risk, governance, and/or financial services.
Why join CSC?
- Permanent role with flexible and hybrid work options
- Enhanced parental leaves
- Collaborative, diverse and supportive culture where knowledge-sharing is valued
What you’ll get in return
A career where you belong
At CSC, we’re committed to more than super — we’re committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.
Our gender equality strategy is more than a promise — it’s a plan. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.
We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.
We’re proud to be an equal opportunity employer — and proud of the progress we’re making. Join a workplace where you can thrive, grow, and belong.
Learn more about CSC and our benefits on our career site Careers
How to apply
To apply for this opportunity, please submit your application via the Apply link in this advertisement, including a short cover letter along with your current resume.
To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.
Applications close: 14 Nov 2025, COB
For any other questions about this role, contact recruitment@csc.gov.au.
Agency Submissions
CSC does not accept agency submissions unless the agency is specifically contacted by a member of our Recruitment Team. Please do not forward candidate profiles or resumes to our hiring managers or other employees - this will not constitute as an introduction to the firm and CSC will not be liable for a fee.
